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DELIVERY
HONG KONG DELIVERY OPTIONS: We aim to deliver all Hong Kong orders in 2-5 working days. If you have not received your delivery within 5 working days, please contact us. 20HKD per order. Free delivery on orders over 750HKD. OTHER INFORMATION: We are unable to change your delivery address once an order has been despatched. INTERNATIONAL DELIVERY OPTIONS: We currently offer two delivery options: SF Express delivery to China and Hong Kong Speedpost to the rest of the world. IMPORTANT: Please note, all orders are shipped from the Hong Kong. Customers will be responsible for paying any applicable import duties and taxes. Charges may vary based on the contents of the order. Customers are advised to contact their local customs office for further information on current import regulations. We are unable to change your delivery address once an order has been despatched. INTERNATIONAL DELIVERY TIMES AND COSTS We aim to deliver orders placed before 12pm within 5 - 13 working days following the date your order has been placed. Delivery costs will be calculated automatically at the check out page when the delivery destination is selected. If your location is not listed, please contact us. Free worldwide delivery on orders over 1500HKD. HAVING TROUBLE TRACKING YOUR ORDER? We will check your order status and give you an update. Please contact us with the date your order was placed, your reference number for each order, your full name, billing address and phone number. Please allow two weeks before querying your international order. OTHER INFORMATION FOR OVERSEA CUSTOMERS The actual price charged to overseas customers will be subject to the exchange rate applied by the customer's credit or debit card company. Customers outside Hong Kong will also be liable for any customs/import duty, quotas, permits, product restrictions and other local requirements. These charges must be paid by the recipient of the parcel. Customs policies vary widely from country to country, therefore you are advised to check the latest applicable local requirements in your country before placing an order. |